Have you heard that consistency, availability, and progress are three pillars on which the customer’s trust rests? SAP solutions for managed services cover all customer touchpoints and ensure standardization of problem-resolution processes.
It is common knowledge that service integration is a critical factor for a company’s subsequent success. Furthermore, alignment of service delivery processes strengthens customer loyalty and increases revenue and profits while reducing sustainability. SAP solutions for service management enable the transformation of customer service to reach the company’s strategic and operational goals in the best possible way.
SAP Managed Services
For any type of small and big enterprises, SAP Managed Services can offer a great variety of perks:
- All-in-one offer. SAP on-site outsourcing provides a fully licensed cloud infrastructure covering managed services that comprise technical system operations, software troubleshooting, and security services based on a leading cloud architecture.
- Business Continuity. As an effective platform, SAP guarantees consistent system availability with a dedicated SAP team ready to optimize your cloud ERP system operations with an impressive 99.7% service level agreement and on-time functional and technical support.
- Well-managed cloud. As an integral part of business, a managed cloud triumphantly eliminates entanglement and achieves agility by letting SAP manage technical services, systems operations, and deployment of cloud ERP activities..
- Data protection. Confidentiality is an indispensable part of any business data. As a customer, you can protect sensitive data with centralized processes and controls, including consistent monitoring, data backup and encryption, ransomware protection, etc.
- Your valuable data is safely locked for now. Increase your defences against cyberattacks without breaking the bank with vulnerability and malware management, threat detection and response, access control, and other advanced features.
- Regulatory compliance. Rules and regulations are obligatory to follow if you want your business to prosper. With SAP managing services, a client can ensure compliance with global and local regulations and gain visibility through internal and external audits, attestations, and reports.
Case Study
In this review, we will demonstrate a real-world example of SAP Managed Services Implementation in practice. One of the progressive giant companies called Algra etc was involved in printing panels and keyboards while applying standard procedures in this niche. Having more than 60 years of experience in this sphere, the company finally decided to make room for innovative services with the help of SAP. In this case, Algra investigated many services and transferred its SAP surroundings to cloud-managed services. This type of service stood out with decent prices and technical trustworthiness and resulted in satisfaction.
The best environment for your entrepreneurship
Due to more effective interaction with public administration bodies, for instance, in the niche of taxes or business registration, big and small enterprises can now focus on their specific business and reduce the administrative burden. You also benefit from a business location with an improved network and high-performance digital infrastructure.
There are many examples of stunning public service delivery, from the improved management of local and state authorities to SAP managed services customers providing their application platforms for national grants and subsidies, for example, in the province of Baden-Württemberg, Germany.
Examples of best practices of SAP outsourcing are demonstrated by numerous projects in both Europe and other countries of the world. What unites these projects is the desire for a higher level of harmonization of business processes, which ensures transparency and comparability of state institutions.
Standing out as a global company, LeverX specializes in the practical implementation of SAP managed services as well as providing technical and functional support for each customer. We can work with various requirements and business needs, creating successful cooperation together. With us, your impressive business transformation is just around the corner!
